ADD SOLUTION
GRAFANA LABS OBSERVABILITY

Far beyond dashboards. End-to-end observability.

Add Solution uses the Grafana Labs ecosystem to build modern observability architectures that connect metrics, logs, traces, profiles, applications, infrastructure, cloud and digital experience in an integrated operational view.

From instrumentation with OpenTelemetry and Grafana Alloy to the architecture of Prometheus/Mimir, Loki, Tempo and Pyroscope, we design environments that turn telemetry into context for investigation, SRE and decision-making.

Ilustração oficial do ecossistema Grafana Cloud
BEYOND DASHBOARDS

The dashboard is the final step in a long engineering process.

Before a chart exists, decisions are needed about what to observe, how to instrument it, where to collect data, how to transport and normalise it, how much to retain, how to connect signals, what to alert on and which service it represents. Only then does it make sense to decide how to visualise it.

  1. SOURCES

    Applications, infrastructure, Kubernetes, cloud, databases and frontend.

  2. INSTRUMENTATION

    OpenTelemetry, Prometheus and libraries suited to the signal.

  3. ALLOY

    Receive, process, enrich, filter and route.

  4. SIGNALS

    Metrics, logs, traces and profiles.

  5. BACKENDS

    Mimir, Loki, Tempo, Pyroscope or Grafana Cloud.

  6. ACTION

    Grafana correlates, investigates, alerts and supports decisions.

Grafana is where many people see the data. Observability starts long before the dashboard.
COMPOSABLE OBSERVABILITY

An ecosystem built around observability signals.

Grafana explores and visualises different sources; Mimir scales Prometheus-compatible metrics; Loki aggregates logs; Tempo stores traces; Pyroscope receives profiles; Alloy builds telemetry pipelines. LGTM stands for Loki, Grafana, Tempo and Mimir, while profiling remains an important complementary signal.

Arquitetura oficial do stack de observabilidade Grafana Cloud
GRAFANA

Visualisation and exploration

Dashboards, investigation, correlation, alerting and multiple data sources.

MIMIR

Metrics at scale

A Prometheus-compatible, multi-tenant backend designed for long-term retention.

LOKI

Logs

Label-based aggregation, exploration with LogQL and correlation.

TEMPO

Distributed tracing

Trace backend with object storage, TraceQL and metrics generation.

PYROSCOPE

Continuous profiling

CPU, memory and other resource profiles correlated with the other signals.

ALLOY

Telemetry pipeline

Unified collector for metrics, logs, traces and profiles.

TELEMETRY PIPELINE

Before observing, you need a telemetry strategy.

Grafana Alloy is an open source collector maintained by Grafana Labs and a distribution of the OpenTelemetry Collector with Prometheus pipelines and built-in support for Loki, Pyroscope and other backends. For new architectures, it replaces Grafana Agent, which was discontinued in 2025.

  1. SOURCES

    Applications, hosts, Kubernetes, cloud, databases and logs.

  2. RECEIVE

    Scraping, OTLP, exporters and integrations.

  3. PROCESS

    Relabeling, filtering, batching and transformation.

  4. ENRICH

    Service, environment and ownership metadata.

  5. ROUTE

    Mimir, Loki, Tempo, Pyroscope, Grafana Cloud or compatible backends.

Instrumentation should outlast the choice of backend.
PROMETHEUS, MIMIR & LOKI

Metrics and logs need to remain useful as the environment grows.

Prometheus is a CNCF open source project, fundamental to metrics, scraping, service discovery, exporters and PromQL. Grafana Mimir extends the Prometheus model with horizontal scaling, multi-tenancy and long-term retention. Loki organizes logs by labels and supports exploration with LogQL.

PROMETHEUS

Metrics collection and model

Scraping, exporters, service discovery, rules and remote_write as defined by the architecture.

MIMIR

Distributed metrics

PromQL compatibility, horizontal scaling, HA and object storage.

LOKI

Logs in context

Consistent labels, streams, retention and usage-driven query patterns.

CORRELATION

From symptoms to evidence

Metrics indicate behavior; logs capture operational detail.

TEMPO + PYROSCOPE

A transaction crosses services. Resource consumption happens within the code.

Grafana Tempo receives distributed traces via OpenTelemetry and supports queries on relationships, dependencies and paths with TraceQL. Grafana Pyroscope adds continuous profiling to identify where code, libraries and the runtime consume resources.

  1. USER

    The experience that initiated the transaction.

  2. FRONTEND / API

    Entry point, routing and authentication.

  3. SERVICES

    Spans, dependencies, latency and errors.

  4. DATABASE

    Queries and waits on the critical path.

  5. PROFILE

    Functions and resources consumed during execution.

Metrics show that resource consumption has increased. Traces show where the request went. Profiles help reveal where the code is consuming resources.
APPLICATION OBSERVABILITY

The user experiences an application. The architecture runs a chain of dependencies.

Grafana Cloud Application Observability is OpenTelemetry-native and connects services, latency, errors, traces, RED metrics, relationships and profiles. Quality depends on instrumentation, semantic conventions, sampling and consistent metadata. The availability of Application Observability and associated features depends on the deployment model and plan purchased.

  1. USER

    Journey and perceived outcome.

  2. FRONTEND

    Navigation, errors and client-side traces.

  3. API

    Service entry point and contract.

  4. SERVICES

    Distributed dependencies and RED metrics.

  5. DATA

    Database, cache, queues and external services.

REAL USER EXPERIENCE

Infrastructure can be healthy while the user has a poor experience.

Frontend Observability uses RUM, Web Vitals, JavaScript errors, navigation, interactions, browser logs and client-side traces. Synthetic Monitoring runs HTTP, DNS, TCP, ping and browser journeys, including private probes where applicable. SLOs translate availability, latency and errors into operational objectives. Frontend Observability, Synthetic Monitoring, private probes and SLO features depend on the applicable deployment model, plan and configuration.

FRONTEND OBSERVABILITY

Real users

Grafana Faro/Web SDK and OpenTelemetry connect browser signals to the instrumented backend.

SYNTHETIC MONITORING

Proactive journeys

Checks and browser journeys identify failures before users report them.

SLO

A service measured by what it delivers

SLIs, error budgets and burn rates guide reliability and alerting.

ALERTING

Action with context

Rules, routing, contact points, silences and policies without alerting on everything.

INFRASTRUCTURE OBSERVABILITY

Distributed environments require context that spans infrastructure, cloud and applications.

Linux, Windows, VMs, containers, services and network signals can be observed through appropriate integrations and pipelines. Grafana Cloud offers solutions for AWS, Microsoft Azure and Google Cloud, while self-managed architectures can bring together the same signals according to the design.

  1. HOSTS

    System, processes, capacity and events.

  2. CONTAINERS

    Ephemeral workloads and dependencies.

  3. CLOUD

    Managed services, accounts and regions.

  4. APPLICATIONS

    Service traces, metrics and logs.

  5. SERVICE HEALTH

    Signals correlated with operational impact.

KUBERNETES + DATABASE OBSERVABILITY

Clusters change continuously. Databases require visibility beyond utilization.

Kubernetes Monitoring connects clusters, nodes, namespaces, workloads, pods, containers, events, logs, metrics, traces and resource context. Database Observability monitors PostgreSQL, MySQL and SQL Server according to current support, including metrics, query samples, performance, wait events, schemas and plans.

KUBERNETES

Dynamic topology

Alloy and OpenTelemetry track workloads and signals that change with the scheduler.

DATABASE

From saturation to the query

Metrics and samples help identify which workload is causing degradation.

RESOURCE CONTEXT

Capacity and cost

Requests, limits, usage and efficiency need to be analyzed together.

TELEMETRY ECONOMICS

More telemetry does not automatically mean more observability.

Adaptive Metrics, Logs, Traces and Profiles in Grafana Cloud help analyze the usage and value of signals, reduce low-value volume and preserve investigative capacity. Grafana Assistant uses AI to support troubleshooting, analytics, creation and guidance, keeping the engineer at the center of decision-making. Adaptive Telemetry and Grafana Assistant are features subject to Grafana Cloud's current offering, plan and terms.

Interface oficial do Grafana Assistant para investigação assistida por IA
  1. TELEMETRY

    Signals with volume, cardinality and cost.

  2. CONTEXT

    Service, criticality, usage and retention.

  3. QUERY

    Operational question or hypothesis.

  4. AI ASSISTANCE

    Support for investigation and analysis.

  5. ENGINEER

    Validation, decision and accountability.

Collecting everything is easy. Deciding what is worth keeping requires engineering.
BEYOND THE DASHBOARD

Installing Grafana is simple. Building observability is not.

A reliable architecture requires decisions about instrumentation, collectors, labels, cardinality, storage, retention, sampling, queries, alerts, SLOs, correlation, security, high availability, costs and processes. Add Solution starts by asking what the operations team needs to be able to answer.

DATA QUALITY

Consistent names and attributes

Service, environment, owner, resource attributes and timestamps underpin correlation.

CARDINALITY

Dimensionality under control

Labels need to preserve usefulness without compromising cost and performance.

SAMPLING

Risk-driven sampling

Volume, criticality, errors, latency and investigation guide the strategy.

DASHBOARD ENGINEERING

Visualization for decision-making

Operations, SRE, management and executives receive different contexts according to scope.

A dashboard is presentation. Observability is engineering.
GRAFANA PROFESSIONAL SERVICES

From instrumentation to operations.

We design Grafana Cloud, self-managed stacks or hybrid architectures according to functionality, licensing and requirements. Sizing accounts for active series, cardinality, samples, daily logs, spans, profiles, retention, queries, dashboards, alerts, growth, HA and object storage.

  1. ASSESSMENT

  2. STRATEGY

  3. ARCHITECTURE

  4. INSTRUMENTATION

  5. COLLECTION

  6. STORAGE

  7. CORRELATION

  8. VISUALIZATION

  9. SLO & ALERTING

  10. OPTIMIZATION

  11. OPERATION

  12. EVOLUTION

ARCHITECTURE & RELIABILITY

The observability stack also needs to be reliable, secure and operable.

Engineering addresses scraping, exporters, remote_write, recording rules, Loki ingestion and retention, Tempo OTLP and sampling, Pyroscope collection, object storage, HA, load balancing, security, meta-monitoring, configuration as code and GitOps as needed.

PERFORMANCE

Queries and storage

PromQL, LogQL, TraceQL, labels, recording rules and usage patterns guide tuning.

SECURITY

Least privilege and minimal exposure

Identities, secrets, TLS, receivers and permissions defined for each component.

MODERNIZATION

Controlled evolution

Grafana Agent to Alloy, OTel, alerts, dashboards, Cloud and backends modernized in stages.

INCIDENT RESPONSE

From signal to operations

Observe, detect, correlate, investigate, respond and learn through defined processes.

COMPLEMENTARY CAPABILITIES

A composable architecture can combine tools without making them mandatory.

Zabbix adds operational monitoring; Elastic offers search and correlation; Progress Flowmon provides deeper insight into flows and network behavior; Lansweeper adds asset intelligence. Grafana connects multiple sources and signals. These relationships depend on the project and do not represent universal native integration.

OBSERVABILITY ASSESSMENT

Your dashboards show data. Can your architecture explain what is happening?

Add Solution can assess metrics, logs, traces, OpenTelemetry, Prometheus, Grafana, retention, cardinality, alerts and SLOs to identify gaps and opportunities for improvement.

POR QUE ADD SOLUTION

Grafana can show almost anything. The engineering lies in deciding what really needs to be observed.

Add Solution connects observability engineering, open standards, cloud native, SRE, telemetry economics and business context to turn signals into the ability to investigate and act.

OPEN TELEMETRY

Open instrumentation

Architecture reduces unnecessary coupling between applications and the backend.

CLOUD NATIVE

Distributed environments

Kubernetes, containers, cloud, applications and databases in the same context.

SRE

Measurable reliability

Service-driven SLOs, error budgets, alerting and investigation.

BUSINESS CONTEXT

Technology connected to operations

Technical components linked to the services that support the business.

PERGUNTAS FREQUENTES

Perguntas frequentes

Answers about collection, components, deployment models, cardinality, access, availability and Grafana assessment.

Does installing Grafana collect all metrics automatically?

Collection depends on appropriate instrumentation, exporters, agents or integrations. Grafana queries the configured sources. First validate that data is arriving; then confirm that the dashboard queries the right signal. See data sources (https://grafana.com/docs/grafana/latest/datasources/).

Do I need to install Loki, Mimir and Tempo together?

The combination depends on your signals and existing systems. You can start with a compatible source and expand as needed. Each additional backend brings capacity and operational responsibilities. Learn about Grafana (https://grafana.com/docs/grafana/latest/introduction/).

Do Grafana OSS, Enterprise and Cloud have the same features?

They share a foundation but differ in operations and commercial or managed features. Compare the edition and plan in use, especially for plugins, access controls and support. Compare deployment models (https://grafana.com/docs/learning-hub/which-grafana/01-intro/02-the-grafana-landscape/).

Does OpenTelemetry eliminate the need to plan the pipeline?

The standard facilitates interoperability, but components, attributes, destinations and failure behavior still need to be defined. Configuration depends on the signals and the distribution adopted. Learn about the components (https://opentelemetry.io/docs/collector/components/).

Why can a user identifier increase costs?

It can generate many combinations when used as a label. In Loki, prefer the appropriate metadata mechanism for high-cardinality fields and assess whether storing that data is necessary. See cardinality (https://grafana.com/docs/loki/latest/get-started/labels/cardinality/).

Does hiding a dashboard protect all data in the source?

Do not assume they are equivalent. Dashboard permissions and query authorization are separate controls. Check the edition, source permissions and access granted to the connection. See data source controls (https://grafana.com/docs/grafana/latest/administration/data-source-management/).

Does high availability eliminate the need for backups?

These serve different needs. The architecture distributes operations; backups allow state to be recovered after incidents such as improper changes or corruption. Test Grafana restoration and address backends separately. See backups (https://grafana.com/docs/grafana/latest/administration/back-up-grafana/).

How can I start an assessment with a controlled scope?

Choose a service, two or three operational questions and acceptance criteria. Measure ingestion, queries, coverage and alert delivery over a representative cycle. Use the results to size the expansion and purchasing requirements. See Cloud usage (https://grafana.com/docs/grafana-cloud/platform/pricing-and-usage/).

SOLUÇÕES RELACIONADAS

Observabilidade conectada à operação.

ADD SOLUTION + GRAFANA LABS

Build observability beyond the dashboard.

Talk to our specialists about Grafana, Prometheus, OpenTelemetry, Alloy, Loki, Tempo, Mimir, Pyroscope, applications, Kubernetes, cloud, SLOs and modern observability architectures.

CONVERSATION CONTEXTYou are contacting Add Solution about Grafana Labs — projeto e observabilidade.
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