ADD SOLUTION
ZABBIX CERTIFIED PARTNER

Zabbix with engineering, experience and business context.

More than a decade working with Zabbix. An official partner since 2015 and a Zabbix Certified Partner in Brazil, Add Solution brings together specialists certified at Specialist, Professional and Expert levels to design, implement, integrate and evolve highly complex monitoring environments.

Our work goes beyond platform deployment. We understand the infrastructure, operations and services that support the business to turn technical data into indicators that can support technology teams and operational decisions.

10+ YEARSMore than a decade of experience with ZabbixDESDE 2015parceiro oficialCERTIFIED PARTNERdesde 2021
CERTIFIED EXPERTISE

Knowledge spanning the entire Zabbix technical certification path.

Add Solution professionals who work directly with Zabbix hold official platform certifications. Customers place their critical environments in the hands of professionals with in-depth knowledge of the technology.

SPECIALIST

Zabbix Certified Specialist

Platform fundamentals and implementation.

PROFESSIONAL

Zabbix Certified Professional

Automation, scale and advanced architectures.

EXPERT

Zabbix Certified Expert

The most advanced technical level in the official Zabbix certification path.

ADD SOLUTION + ZABBIX

A relationship built over more than a decade.

  1. 10+ YEARS

    Accumulated experience with the platform.

  2. 2015

    Zabbix Partner / Reseller.

  3. 2021

    Zabbix Certified Partner.

  4. HOJE

    Specialist, Professional and Expert in national and international projects.

ENTERPRISE OPEN SOURCE MONITORING

One platform to observe complex environments within a single architecture.

Zabbix is an enterprise-class open source monitoring platform that can collect, process, store, correlate, visualize and generate alerts on data from different layers of infrastructure and technology services.

Visão oficial das funcionalidades da plataforma Zabbix
COLETA

Data from different sources

Agents, SNMP, APIs, protocols, integrations and different collection methods.

AUTOMAÇÃO

Discovery and scale

Discovery, autoregistration, low-level discovery and automation of monitoring elements.

EVENTOS

Detection and alerts

Triggers, dependencies, correlation and notification mechanisms.

VISUALIZATION

Operational information

Dashboards, maps, charts and different ways to present information.

DISTRIBUTED

Proxies and high availability

Distributed architectures and high-availability features according to the project.

BUSINESS

Services and SLAs

Service modeling, SLAs and indicators closely tied to operational impact.

BEYOND MONITORING

Collecting metrics is easy. Turning them into context takes engineering.

A platform can collect thousands or millions of data points and still deliver little useful information. That is why our projects start with operational criticality, dependencies between components and indicators that represent availability, capacity and performance.

  1. METRIC

    The technical data point.

  2. COMPONENTE

    The observed resource.

  3. DEPENDENCY

    How the elements relate.

  4. SERVICE

    What the infrastructure delivers.

  5. INDICADOR

    Consolidated relevant information.

  6. IMPACTO

    The effect on operations.

  7. DECISÃO

    Information at the right level.

We do not just monitor equipment. We monitor technology in the context in which it supports the business.
ZABBIX PROFESSIONAL SERVICES

From the first requirement to continuous platform evolution.

Add Solution combines architecture, sizing, implementation, customization, integration and operations to build monitoring aligned with the environment and the business.

  1. ASSESSMENT

  2. ARQUITETURA

  3. SIZING

  4. IMPLEMENTATION

  5. INTEGRAÇÃO

  6. CUSTOMIZATION

  7. VALIDAÇÃO

  8. OPERAÇÃO

  9. EVOLUTION

CUSTOM ENGINEERING

When the template ends, our engineering continues.

Enterprise environments have applications, equipment, systems and indicators that generic monitoring does not fully address. We develop specific collection mechanisms, templates, integrations and indicators to bring Zabbix closer to the customer's technical and operational reality.

ARQUITETURA

Distribution and resilience

Zabbix Server, proxies, database, HA, security, storage, retention and performance according to need.

DATABASE

PostgreSQL, TimescaleDB and MySQL

Performance, retention, partitioning, maintenance and tuning where applicable.

TEMPLATES

Specific collection and modeling

Templates, discovery, items, triggers, preprocessing, dependent items, macros and value maps.

INTEGRATIONS

API, webhooks and automation

ITSM, service desk, notifications, scripts, databases and external systems according to the project.

EVOLUTION

Upgrade and migration

Architecture modernization, template and integration review, and post-migration validation.

PERFORMANCE

Troubleshooting and optimization

Processes, database, history, trends, preprocessing, pollers, proxies, queues, discovery and template efficiency.

ENTERPRISE SCALE

Experience for environments where monitoring is also critical infrastructure.

Add Solution has experience with large national and international projects using Zabbix in complex, distributed environments. This experience informs architecture, performance, databases, proxies, retention, security, integrations, automation, high availability, governance and evolution.

  1. SITE A — PROXY

    Distributed collection.

  2. SITE B — PROXY

    Local continuity.

  3. ZABBIX PLATFORM

    Central processing and correlation.

  4. SERVICES / KPIs

    Operations-driven visibility.

BUSINESS SERVICE MONITORING

Servers, switches, databases and applications are components. What the business consumes is services.

We model infrastructure, applications and dependencies to represent service health, SLAs and impact. According to scope, the information can serve operational, management and executive views.

  1. INFRASTRUCTURE

    Technical resources.

  2. APPLICATIONS

    Systems that deliver capabilities.

  3. DEPENDENCIES

    Relationships and impact.

  4. BUSINESS SERVICE

    Health, SLAs and impact.

ZABBIX ASSESSMENT

Does your Zabbix deliver information or just collect data?

We can assess architecture, performance, templates, databases, integrations, indicators and how well monitoring meets operational needs.

POR QUE ADD SOLUTION

Zabbix is the platform. Monitoring quality lies in the design.

CERTIFIED PARTNER

Official relationship

Official partner since 2015 and Certified Partner since 2021.

CERTIFIED EXPERTISE

Technical depth

Specialist, Professional and Expert.

10+ YEARS

Accumulated experience

More than a decade working with Zabbix.

ENTERPRISE

Complex projects

National and international experience.

BUSINESS CONTEXT

Monitoring with purpose

Services and operations guide modeling.

CUSTOM ENGINEERING

Purpose-built engineering

Integrations, templates and indicators aligned with the environment.

PERGUNTAS FREQUENTES

Perguntas frequentes

Clear answers about Zabbix architecture, collection, retention, versions, licensing and operations.

Does Zabbix need an agent on every device?

No. Collection can use agents, SNMP and other supported methods. Selection depends on the required information and the capabilities offered by the target. Validating the template and item type remains necessary. Source: manual (https://www.zabbix.com/documentation/7.4/en).

What is the difference between an active and a passive agent?

In passive mode, the server or proxy requests the data. In active mode, the agent obtains its configuration and sends values. The decision must consider networking, security and compatibility. Source: agents (https://www.zabbix.com/documentation/7.4/en/manual/concepts/agent).

Does the proxy keep alerting if it loses the server?

The proxy can continue collecting within its limits, but it does not calculate triggers or send alerts on its own. Notification continuity requires assessing server availability and its dependencies. Source: proxies (https://www.zabbix.com/documentation/7.4/en/manual/distributed_monitoring/proxies).

How long can data be retained?

Retention is configurable and must fit the sizing. Detailed history and aggregated trends serve different purposes. The period should reflect investigation needs, capacity and data policy. Source: history and trends (https://www.zabbix.com/documentation/7.4/en/manual/config/items/history_and_trends).

Does HA eliminate the need for backups?

No. HA addresses continuity between planned components; backup and restoration address data and configuration recovery. The project must test both and consider databases, networking and storage. Source: HA (https://www.zabbix.com/documentation/7.4/en/manual/concepts/server/ha).

Are Zabbix and flow analysis equivalent?

No. Infrastructure indicators show state and performance; flows describe network communications according to the exported fields. The approaches can complement each other, with distinct sources and objectives. Source: monitoring methods (https://www.zabbix.com/documentation/7.4/en).

Which version should be installed?

A supported version compatible with the environment, selected after assessment. LTS, current release and development version are not interchangeable categories. Always recheck the official lifecycle. Source: release policy (https://www.zabbix.com/life_cycle_and_release_policy).

Does the software include ADD support and an SLA?

Software licensing, ADD services and contracted support are separate matters. Channels, hours and response times must be included in the commercial scope. Partner status does not automatically define these commitments. Sources: license (https://www.zabbix.com/license), partners (https://www.zabbix.com/br/partners). <!-- FIM_TEXTO_EDITORIAL -->

SOLUÇÕES RELACIONADAS

Observabilidade conectada à operação.

ADD SOLUTION + ZABBIX

Turn monitoring into operational knowledge.

Talk to certified specialists about your environment, a new project or the evolution of your Zabbix platform.

CONVERSATION CONTEXTYou are contacting Add Solution about Zabbix — projeto e observabilidade.
CONVERSA COM ESPECIALISTA

Como podemos evoluir seu ambiente Zabbix?

Conte o cenário atual e o resultado esperado. A solicitação será encaminhada aos especialistas adequados.

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