LINK UP
The device responds, the interface is active and connectivity is present.
NETWORK PERFORMANCE & VISIBILITY
Your network is working. But do you know what is happening inside it?
The network connects users, applications, sites, data centres, cloud environments, services and partners. When performance degrades, knowing that links and equipment remain available rarely explains the problem.
Add Solution combines network engineering, observability and specialised platforms to turn traffic into context: who communicates with whom, along which path, consuming which resources, using which applications and exhibiting what behaviour.
Visibility to investigate problems, understand patterns, plan capacity and make evidence-based decisions.
FLOWSPERFORMANCEAPPLICATIONS
BEHAVIOR · CONTEXT
WHOWHEREWHATWHEN
ENGENHARIA APLICADA
A rede pode estar disponível enquanto aplicações e usuários já sentem degradação.
A Add Solution combina métricas, fluxos, pacotes, qualidade de caminho e topologia para investigar comportamento e impacto.
Arquitetura, execução e operação tratadas como partes da mesma responsabilidade.
AVAILABILITY ≠ PERFORMANCE
A link can be UP while the experience is already degraded.
Latency, packet loss, jitter, retransmissions, utilisation and application response can deteriorate before connectivity is lost.
LATENCY ↑ · LOSS ↑ · RESPONSE ↓
The chain remains available but no longer delivers the expected experience.
AVAILABILITY ANSWERS WHETHER CONNECTIVITY EXISTS. PERFORMANCE SHOWS HOW IT IS BEING DELIVERED.
MONITORING + VISIBILITY
States show where to look. Context helps explain behaviour.
Monitoring covers availability, utilisation, errors and alerts. Visibility adds users, destinations, applications, volume, time, change and expected behaviour.
What is happening to the component?
Availability, interface, utilisation, errors and known conditions.
Who is using it, for what, and how has that changed?
Communications, applications, volume, direction, history and context.
FROM NETWORK TO CONTEXT
Traffic without context is volume. Context turns traffic into information.
Packets and flows describe communications; applications and history help explain behaviour; engineering turns evidence into decisions.
01PACKETS / FLOWSTELEMETRY
02CONVERSATIONSTELEMETRY
03APPLICATIONSTELEMETRY
04BEHAVIORUNDERSTANDING
05PERFORMANCEUNDERSTANDING
06CONTEXTUNDERSTANDING
07DECISIONUNDERSTANDING
FLOW TELEMETRY
The infrastructure itself can reveal how traffic behaves.
NetFlow, IPFIX, sFlow, jFlow and compatible mechanisms can describe communication metadata without necessarily capturing all packet content.
Source & destination
Who initiated the communication and where the data was sent.
Application & protocol
Which service or type of communication is involved.
Volume & direction
How much traffic was generated and in which direction.
Time & duration
When it happened, how long it lasted and how it evolved.
Interface & path
Where the communication travelled through the infrastructure.
Behaviour
Whether the observed pattern matches the expected context.
WHO TALKS TO WHOM
The network leaves traces of its behaviour. The challenge is turning them into answers.
Users, branches, applications, data centres, cloud and the Internet form conversations that can be analysed by source, destination, application, protocol, volume, time, interface and duration.
01USERS & BRANCHESFLOW CONTEXT
02NETWORKFLOW CONTEXT
03APPLICATIONSFLOW CONTEXT
04DATA CENTER & CLOUDFLOW CONTEXT
05CONVERSATIONSFLOW CONTEXT
WHOEVER USES THE NETWORK THE MOST IS NOT ALWAYS THE PROBLEM. BUT KNOWING WHO, HOW MUCH, AND WHEN ELIMINATES MANY HYPOTHESES.
The network carries applications, not just IP addresses.
ERP, Microsoft 365, voice, video, backup, cloud and corporate applications can be classified when the technology and telemetry allow it.
10 Mbps tells you how much traffic there is. Knowing which application generated it changes the interpretation.
Source ↔ destination, viewed over time.
Application, protocol, volume, duration, time and direction turn an isolated connection into an understandable communication.
NORTH-SOUTH & EAST-WEST
Not all relevant traffic crosses the perimeter.
North-South connects the LAN and data centre to the Internet, cloud and external services. East-West connects servers, workloads, VLANs and internal systems where suitable telemetry sources exist.
INTERNAL ↕ EXTERNAL
Internet, SaaS, cloud, partners and external services.
WORKLOAD ↔ WORKLOAD
Communications between segments, servers and internal systems.
NETWORK PERFORMANCE
Perceived performance is the result of a chain.
Latency, loss, jitter, throughput, utilisation, errors, retransmissions and response characteristics need to be analysed using the technically available sources.
01USERDEPENDENCY
02LANDEPENDENCY
03WANDEPENDENCY
04FIREWALLDEPENDENCY
05APPLICATIONDEPENDENCY
06DATABASEDEPENDENCY
A saturated link is a hypothesis, not a diagnosis.
Knowing who is using it, which application is involved, the traffic direction, when it started, how often it recurs and its impact explains much more than a single percentage.
Utilization tells you how much. Visibility helps explain why.
Capacity should be planned around historical behaviour, not just perception.
WAN and Internet links, interfaces, critical paths and sites can be analysed for patterns, trends and growth without promising perfect forecasts.
HISTORY & TROUBLESHOOTING
When the problem disappears before investigation begins, history becomes the witness.
Traffic, flows, applications, sources, destinations, volume, behaviour and available indicators make it possible to revisit the incident period.
When did it start?
A question that narrows the investigation.
Where did it happen?
A question that narrows the investigation.
Who was involved?
A question that narrows the investigation.
Which application?
A question that narrows the investigation.
How much traffic?
A question that narrows the investigation.
What changed?
A question that narrows the investigation.
EFFICIENT TROUBLESHOOTING IT STARTS BY REDUCING HYPOTHESES.
IS IT THE NETWORK OR THE APPLICATION?
The question that accompanies almost every performance incident.
Visibility helps identify where to investigate further. The aim is not to blame a layer, but to find evidence.
01USERINVESTIGATE
02LANINVESTIGATE
03WANINVESTIGATE
04FIREWALLINVESTIGATE
05APPLICATIONINVESTIGATE
06DATABASEINVESTIGATE
THE NETWORK SEES THE APPLICATION FROM THE OUTSIDE. APM HELPS YOU SEE IT FROM THE INSIDE.
MULTI-SITE & CLOUD
Hybrid architecture requires correlation across paths that span different domains.
Headquarters, branches, SD-WAN, cloud, data centres, the Internet and SaaS require visibility based on the available observation points and sources.
01HEADQUARTERSMULTI-SITE
02WAN / SD-WANMULTI-SITE
03BRANCHESMULTI-SITE
04CLOUDMULTI-SITE
05DATA CENTERMULTI-SITE
PERFORMANCE + SECURITY
The same traffic that explains performance can also reveal unexpected behaviour.
New destinations, unusual protocols, peaks, communications between assets and pattern changes can guide investigation without automatically turning network visibility into NDR.
01NORMAL BEHAVIORBEHAVIOR
02DEVIATIONBEHAVIOR
03CONTEXTBEHAVIOR
04INVESTIGATIONBEHAVIOR
05DECISIONBEHAVIOR
PERFORMANCE ASKS WHETHER THE BEHAVIOR IS EFFICIENT. SECURITY ALSO ASKS WHETHER IT IS EXPECTED.Cybersecurity
FLOW · PACKET · SNMP
Different sources answer different questions.
Robust visibility usually combines sources rather than relying on a single metric.
SNMP
How much is an interface being used?
FLOW
Who uses this interface, with whom, when and how much?
PACKET
Greater detail on communications and protocols when the capture method allows it.
FLOW AND PACKET ARE NOT COMPETITORS. THEY HAVE DIFFERENT GRANULARITIES AND OPERATIONAL COSTS.
BASELINE → CHANGE → VALIDATE
A change should be validated with data, not just the absence of complaints.
Link migration, SD-WAN deployment, firewall replacement, network redesign or cloud migration can be compared with previous behaviour.
01BASELINEEVIDENCE
02CHANGEEVIDENCE
03MEASUREEVIDENCE
04COMPAREEVIDENCE
05VALIDATEEVIDENCE
DESIGNING VISIBILITY
Visibility does not appear simply because we enable NetFlow.
Objectives, exporters, placement, collection, sizing, retention, processing, security, dashboards, alerts and operational use form an architecture.
01OBJECTIVESARCHITECTURE
02TELEMETRYARCHITECTURE
03COLLECTIONARCHITECTURE
04RETENTIONARCHITECTURE
05ANALYSISARCHITECTURE
06OPERATIONSARCHITECTURE
COLLECTING TELEMETRY IS CONFIGURATION. TURNING IT INTO VISIBILITY IS ENGINEERING.
Find blind spots and build a usable architecture.
Sources, coverage, flows, performance, capacity, retention, dashboards, security and operational use can be assessed; collectors, telemetry, integrations and knowledge can form part of implementation.
Consulting & Assessment Professional ServicesInvestigations often begin after the event has ended.
Flow rate, storage, granularity, retention, processing, collectors, sampling, high availability and query performance need to be balanced without universal limits.
Keeping everything forever is rarely architecture. Discarding it too early is not architecture either.
APPLIED VISIBILITY
Technical context needs to reach those who investigate, design and operate.
The same telemetry can support troubleshooting, capacity, changes, operations and complementary security investigations.
Troubleshooting
Narrow down hypotheses and guide investigation with evidence.
Capacity planning
Plan links and critical paths using historical data.
Change validation
Compare the baseline, change and subsequent behaviour.
Operations
Bring technical context to those who need to interpret and act.
Engineering
Validate architecture, migrations, performance and optimisations.
Security
Support understanding of unexpected communications and patterns.
Specialised platforms extend visibility.
Add Solution works with Progress Flowmon as one of the technologies used for visibility, performance and traffic analysis. Its use depends on the project and architecture.
Specialization turns technological capability into results.
Tools show data. Specialists know which questions to ask.
Network engineering and certified professionals support work in architecture, deployment, troubleshooting, customisation, integration and ongoing development.
Knowing the platform is not enough. You need to deeply understand the network it represents.
ADD SOLUTION METHOD
Visibility is not about seeing more data. It is about reducing what we still have to guess.
More than 15 years of experience bring networking, observability, cybersecurity, infrastructure and operations together in one capability.
- 01
Discover
Telemetria e arquitetura.
- 02
Collect
Telemetria e arquitetura.
- 03
Visualize
Telemetria e arquitetura.
- 04
Contextualise
Contexto e investigação.
- 05
Analyse
Contexto e investigação.
- 06
Investigate
Contexto e investigação.
- 07
Optimize
Resultado e evolução.
- 08
Evolve
Resultado e evolução.
WE KNOW THE TOOL. BUT ABOVE ALL, WE KNOW THE NETWORK.
WHEN TO EVOLVE
Can your team explain what happens on the network when performance degrades?
When the tools are still there but investigation still relies on assumptions, blind spots remain to be addressed.
Links are UP, but users report slowness.
A condition that may require more telemetry, context or retention.
We do not know who is consuming the bandwidth.
A condition that may require more telemetry, context or retention.
It is unclear which applications use the network.
A condition that may require more telemetry, context or retention.
Network and application teams blame each other during incidents.
A condition that may require more telemetry, context or retention.
Problems that have already ended cannot be investigated.
A condition that may require more telemetry, context or retention.
There is insufficient visibility between sites and cloud environments.
A condition that may require more telemetry, context or retention.
Capacity is planned more on perception than on data.
A condition that may require more telemetry, context or retention.
East-West traffic remains a blind spot.
A condition that may require more telemetry, context or retention.
Can your team explain what is happening on the network when performance degrades?
We can assess telemetry sources, architecture, coverage, retention and analysis processes to identify blind spots and opportunities to improve visibility.
Assess your network visibilityPERGUNTAS FREQUENTES
Decisões importantes sobre Performance & Visibilidade de Rede
Respostas objetivas para dúvidas técnicas e operacionais que costumam surgir antes de um projeto.
01Como a Add Solution aborda um projeto de Performance & Visibilidade de Rede?
Fontes, retenção, baseline, dashboards, casos de uso e procedimentos de investigação estruturam a visibilidade. A solução é dimensionada a partir do contexto do cliente, com responsabilidades e critérios de aceite definidos antes da execução.
02Quais informações precisam ser avaliadas antes da definição da solução?
Topologia, interfaces, latência, perda, jitter, erros, filas, tráfego, aplicações e períodos de degradação. Esse diagnóstico evita recomendações genéricas e ajuda a priorizar aquilo que efetivamente reduz risco ou melhora a operação.
03A solução pode aproveitar o ambiente tecnológico existente?
SNMP, flow, packet analysis, SD-WAN, Wi-Fi, APM e ITSM podem contribuir com perspectivas complementares. O que deve ser mantido, modernizado, integrado ou substituído é decidido por aderência técnica e valor operacional, não por uma premissa de renovação total.
04Como a Add Solution reduz riscos durante implantação ou mudança?
A execução considera dependências, janelas, validações, comunicação, evidências e rollback quando aplicável. Mudanças críticas são divididas em etapas verificáveis para preservar a continuidade.
05Como o ambiente continua evoluindo após a entrega?
Mudanças de tráfego, capacidade, recorrências e novos serviços exigem atualização de baseline e cobertura. A continuidade pode ser assumida pela equipe do cliente, pela Add Solution ou por um modelo combinado, conforme o escopo contratado.
FALE COM UM ESPECIALISTA
Vamos conversar sobre Performance & Visibilidade de Rede.
Share the context of your environment, the perceived impacts and the results your organization seeks. Add Solution will direct the conversation to the most appropriate experts.
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